Who we are
The pages on the website (“the website”) are published by Jo Minns Consulting Limited, a company registered in England and Wales with registration number 7717733, whose registered address is at Unit 4, Vista Place, Coy Pond Business Park, Poole BH12 1JY (“we”, “us”).
We are the data controller for the website.
We respect your right to privacy and will process personal information you provide only in accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, the General Data Protection Regulation 2018 (GDPR), and other applicable privacy laws.
What data we collect
The personal data we collect from you includes:
- your email address and any other contact details that you provide if you contact us by email or through the contact form
- information on how you use the site, using cookies and page tagging techniques
What are cookies?
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website, or another website, to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.
Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this might affect how the website functions.
We utilise other cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high-quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
Why we need your data
We collect information through Google Analytics to monitor how you use the site. We do this to help make sure the site is meeting the needs of its users and to make improvements.
We also collect data in order to:
- respond to any feedback you send us, if you’ve asked us to
- monitor use of the site to identify security threats
The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of this website.
The legal basis for processing all other personal data is that it is necessary to perform a task.
What we do with your data
The data we collect may be shared with our technology suppliers, for example our hosting provider.
We will not sell or rent your data to third parties nor share your data with third parties for marketing purposes.
We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
How long we keep your data
We will only retain your personal data for as long as:
- it is needed for the purposes set out in this document
- the law requires us to
We may keep your enquiry or feedback data for up to 2 years.
Children’s privacy protection
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
How we protect your data and keep it secure
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data – for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data that they process on our behalf secure.
You have the right to request:
- information about how your personal data is processed
- a copy of that personal data
- that anything inaccurate in your personal data be corrected immediately
You can also:
- raise an objection about how your personal data is processed
- request that your personal data be erased if there is no longer a justification for it
- ask that the processing of your personal data be restricted in certain circumstances
If you have any of these requests, contact the privacy team.
Links to and from other websites
Following a link to another website
Following a link from another website
Changes to this policy
Contact us or make a complaint
Contact the privacy team if you:
- have a question about anything in this privacy notice
- think that your personal data has been misused or mishandled
You can also make a complaint to the Information Commissioner, who is an independent regulator.
Cheshire SK9 5AF
Telephone: 0303 123 1113
Last updated: 16 July 2019